Shipping Policy
Anyang Dongxuan Carbon Products Co., Ltd. is committed to providing customers with timely and efficient product delivery services. We offer shipping services to both domestic and international clients.
Domestic Shipping
- We cooperate with multiple logistics companies to deliver products to locations across mainland China, based on the product origin and the customer’s delivery address.
- Domestic shipping fees may vary depending on the product’s weight, dimensions and destination.
- The estimated domestic delivery time is usually 3–7 business days, subject to the carrier and destination.
International Shipping
- We work with a range of logistics providers to deliver products to international customers, according to the product origin and the customer’s shipping address.
- International shipping fees are subject to variation based on the product’s weight, dimensions and destination.
- Estimated international delivery times vary by carrier and destination. Delivery may also be affected by customs clearance procedures and other factors beyond our control.
Important Note: We do not bear any tariffs, taxes or fees that may be levied by the destination country. Such costs are the sole responsibility of the customer.
If you have any questions or concerns regarding shipping, please feel free to contact us at dongxuan0036@163.com.